




FREQUENT QUESTIONS
IS THERE A MINIMUM ORDER?
There is no minimum order, but shipping costs are charged in some cases, depending on the amount of furniture rented, as well as the distance to the delivery event, or in some cases when the furniture is uploaded to certain floors.
HOW TO PLACE AN ORDER?
Orders can be made via email, whatsapp, facebook or by phone, on our page you will find the icons that take you to any of the different forms of contact.
IS THERE A DAILY RATE?
The daily rate is assigned depending on the furniture to be rented, the rent is PER EVENT or for a period of 24 hours from the delivery of the furniture to the client.
WHEN SHOULD I MAKE THE RESERVATION?
Depending on the season, it is preferably recommended to make the reservation with a minimum of 2 to 4 days in advance in small events, and at least 1 week in advance in massive events or months like December.
WHAT IS YOUR CANCELLATION POLICY?
Depending on the season, a cancellation policy is applied, so cancellations in high season (Dec-Jan) have a penalty of 50% of the section and low season up to 30%
DO YOU HAVE A NUMBER OF EMERGENCIES?
We have an emergency line that works 24 hours a day where we can assist you in the event of a bad service, by clicking on any whatsapp icon on this page.
WHAT ARE YOUR PAYMENT POLICIES?
A section of 50% of the contracted service and the remaining payment is made upon delivery of the furniture to the client.